My Synth Presets Don't Work - Help!

Troubleshooting Synth Presets: Sylenth1 and Serum Issues

October 30th 2016

Troubleshooting Synth Presets: Sylenth1 and Serum Issues

Are your synth presets not working? Don’t panic! Most issues arise from outdated software, particularly with popular synths like Lennar Digital’s Sylenth1 and Xfer Records’ Serum. Fortunately, these problems are usually easy to resolve.

Before diving into solutions, ensure your software is legal and up-to-date. This will help avoid issues when loading your new synth presets.

Sylenth1 Update Instructions

To update Sylenth1, open your DAW and load the synth. From the synth’s front panel, select MENU and choose CHECK FOR UPDATES. This will take you to the Lennar Digital website, where you can find your available downloads. If you don’t know your code, you may need to enter your personal license code. For further assistance, you can contact Lennar Digital Support.

Serum Update Instructions

For Serum, log into your Xfer Records account and select Your Account from the menu. Your available downloads will be listed there.

Need More Help?

If you’re still having trouble or need assistance with a different synth, feel free to open a Support Ticket.

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